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returned merchandise is subject to a 20% handling charge. Computer
software may be returned, only if defective, and for replacement
only. No returns after 30 days.
process most orders within 24 hours and ship via USPS Priority Mail,
UPS, or Fedex.
Sales tax is only charged if you reside in the state of Pennsylvania.
Family Software products are under warranty for 90 days from the
original purchase date.
order by telephone, from the United States, call us Toll-Free at
877-497-0992. Outside the US, or for information or technical
help, call 610-497-5561.
Our business hours are 9:00 AM to 5:00 PM Eastern Standard Time
-- Monday to Friday.
Orders (except Canada and Australia), must be prepaid with a
wire transfer or certified bank check payable in US Funds. In the
Card Number field enter "000-000-000-000". For the Exp.
Date field, enter "None". We will email to you the total
invoice amount including USPS Air Mail shipping.